Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help us understand how you use our platform and enable us to provide you with a better experience.

2. How We Use Cookies

TransitFlow uses cookies and similar technologies for several purposes:

  • Authentication: To recognize you when you sign in and keep you logged in
  • Security: To protect your account and our platform from fraudulent activity
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how visitors interact with our platform
  • Performance: To improve loading times and responsiveness

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled.

  • • Session management
  • • Authentication tokens
  • • Security features
  • • Load balancing

Performance Cookies

These cookies help us understand how visitors interact with our platform.

  • • Page view analytics
  • • Feature usage tracking
  • • Error monitoring
  • • Performance metrics

Functionality Cookies

These cookies remember your preferences and settings.

  • • Language preferences
  • • Dashboard customizations
  • • Theme settings
  • • Map preferences

Marketing Cookies

These cookies help us deliver relevant content and measure marketing effectiveness.

  • • Campaign tracking
  • • Referral attribution
  • • Conversion tracking

4. Third-Party Cookies

We may use third-party services that set cookies on our behalf:

  • Google Analytics: For website analytics and usage patterns
  • Intercom: For customer support and messaging
  • Stripe: For secure payment processing
  • Mapbox: For mapping and location services

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years)

6. Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the “Options” or “Preferences” menu of your browser.

Note: Disabling certain cookies may affect the functionality of our platform. Essential cookies cannot be disabled as they are required for the platform to operate.

7. Do Not Track

Some browsers offer a “Do Not Track” (DNT) feature. Currently, there is no industry standard for how companies should respond to DNT signals. Our platform does not currently respond to DNT signals, but we provide the cookie management options described above.

8. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

TransitFlow Inc.

Email: privacy@transitflow.io

Address: Innovation Hub, Tech District, San Francisco, CA 94105